Shipping policy
Thank you for shopping with Try Alpha Gummies. We aim to deliver your order quickly, safely, and efficiently.
1. Processing Time
All orders are processed within 1–3 business days after receiving payment confirmation.
During high-volume periods, processing may take up to 5 business days — but we’ll always keep you updated by email.
2. Shipping Time
We proudly deliver across the United States and select international regions.
Standard delivery typically takes 10–12 business days from the date of dispatch.
Delivery times may vary depending on your location, customs clearance, or carrier delays that are beyond our control.
3. Tracking Your Order
Once your order ships, you’ll receive a confirmation email with a tracking number so you can monitor your delivery in real time.
If you don’t see tracking updates after a few days, please check your spam folder or contact us directly.
4. Shipping Costs
Shipping fees are calculated at checkout based on your address and chosen delivery method.
We occasionally offer free shipping promotions, which will be clearly indicated at checkout.
5. Incorrect Address or Delivery Issues
Please ensure your address is entered correctly at checkout.
If a package is returned due to an incorrect or incomplete address, we can reship it after collecting the additional postage fee.
We are not responsible for delays or losses caused by incorrect information provided by the customer.
6. Lost or Damaged Packages
If your order arrives damaged or doesn’t arrive within the estimated timeframe, contact our support team at info.alphagummies@gmail.com.
We’ll work with the carrier to locate or replace your order as quickly as possible.
7. International Shipping
International delivery times may vary depending on local customs processing and import regulations.
Any applicable customs duties, taxes, or import fees are the responsibility of the customer.
8. Contact Us
For any shipping questions or concerns, please reach out to our support team at:
📧 info.alphagummies@gmail.com